6 benefits of outsourcing IT

Outsourcing IT has its advantages, especially if your company is a small to medium enterprise. Of course, this only applies if you make sure that you subscribe to the services of a reputable IT firm. Computer Guys lists down 6 benefits of leaving your company’s IT matters in the hands of an external party:

Outsourcing IT and their #6 Benefits

1) Stronger business focus

When you outsource your IT support, your staff members will no longer need to bother about technical issues. This in turn, allows them to devote 100% of their attention to the core business, thus improving productivity and the business focus of your company.

2) Reduced costs

Setting up your own in-house IT department can be expensive, and not to mention troublesome. However, with an outsourced IT department, you no longer need to bother with the hiring and training process. Through your chosen IT firm, you will also be able to tap into the knowledge and expertise of their more experienced staff at no extra cost. More importantly, they would also know how to purchase the right equipments at the right costs, thus eliminating any unnecessary expenditures.

3) Increased efficiency

It is not uncommon to see SMEs being supported by an in-house, one-man IT department (Read this: The problem with a one-man IT department). However, this is extremely inefficient, especially during times when new implementations are rolling out. On the other hand, a reputable IT firm will be able to provide you with a full-fledged IT support team. And since IT is their core business, you can be sure that there are ongoing R&D efforts to improve on their technology and services.

4) Quick implementations

A good IT firm should have all the resources to start on new projects quickly. Such outsourced help can drastically shorten the your project timelines, as you will be working with a full-fledged IT team instead of just relying on a one-man IT department.

5) Staffing flexibility

Need more manpower just for the duration of a project? This would not be a problem with an outsourced IT department, as they would already have extra people on standby. Outsourced IT is extremely scalable, so you are free to expand your business without worrying about IT complications.

6) Higher quality of service

When you engage the support services of an IT firm, a Service Level Agreement is signed to draw the lines on the quality of service that you will be receiving. Not meeting the service requirements can result in severe consequences for the IT firm, so you can be assured that they will be doing everything they can to maintain their service standards.